Frequently Asked Questions

  • Why should I trust Harmonique with my health?

    We’re a small UK-based company with over 10 years of experience in providing quality products to our customer base, having served thousands of satisfied customers. Our mission is to provide potent research-based nutrition to support a healthy lifestyle.

  • Can I cancel an order?

    Due to the fast turnaround of our warehouse facility in packing and shipping products, we rarely have the opportunity to cancel orders. However, once you receive the product, you can utilise our 30-day money-back guarantee to return it for a full refund.

  • Do you offer a money-back guarantee?

    Yes, we do! We offer a 30-day money-back guarantee. If you feel our products aren't for you, you can return them within 30 days, even if you opened the product. If you ordered more than one quantity of the same product, we’ll process a full refund for the order as long as one product has been used and the rest are sealed.

  • Where are your products made?

    Our products are made in an ISO-certified state-of-the-art facility. Additionally, we adhere to UK-issued ISO quality standards, further enhancing the quality control of our products.

  • When will my order be shipped?

    All orders are shipped within 1 working day upon receiving the order confirmation.

  • How can I check the status of my order?

    You will receive an email with a tracking link once your order has been dispatched. If you need any assistance, please contact us at care@harmoniquefit.com, or use our contact form, and we’ll be happy to assist.

  • How can I contact customer service?

    Click here to contact us or email us at care@harmoniquefit.com

  • What are the benefits of subscribing?

    Many people prefer to receive their supplements through a subscription service to make sure they never run out or need to remember to place an order. The great news is that you'll also enjoy significant savings when you join our subscription programme.

  • How are your subscription products delivered?

    Same as the regular products! The only difference is the frequency of delivery, which is based on the number of quantities you choose. For example, a 2-month supply gets delivered every two months.

  • How do I change or cancel my subscription?

    You can review, change and cancel your subscription easily through your account page here.

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